When your online shop grows where you can no longer handle all responsibilities on your own, it’s time to bring in some help. Hiring Virtual Assistants (VAs) has become a popular solution among business owners dealing with ecommerce tasks. There are plenty of online services to help you find skilled VAs who can manage orders, customer communication, and other operational work for your store. However, the tools used to run your business also play a crucial role in this process.
One of the most common hurdles? The lack of proper team management features in platforms such as Printify.
Printify is one of the popular platforms for print on demand services, offering integration with major online marketplaces and a vast product catalog. However, it comes with a significant drawback - it doesn’t support teams or multi-user accounts. Instead, Printify requires users to log in through Google Single Sign-On (SSO). While convenient for a single user, this approach turns problematic when you need to share account access.
By allowing someone to sign in with your Google account, you’re not only giving them control over your Printify account but also inadvertently granting them access to your email, cloud storage, and any other connected Google services. This makes sharing access both insecure and inconvenient.
Recognizing this gap, Lucid Modules POD offers a flexible solution for growing POD online stores. Its focus on team management empowers you to delegate specific tasks like order processing to your Virtual Assistants without compromising your account’s security or privacy. You no longer need to share sensitive credentials or worry about losing control.
Let’s explore some of these key features to see how Lucid Modules POD can transform the way you manage your print on demand business:
- Team Management and Roles - Easily set up multi-user accounts with dedicated roles and permissions. Grant Virtual Assistants access to specific areas like order management without exposing your entire business operations. This level of customization is essential for maintaining security while delegating tasks effectively.
- Two-Factor Authentication (2FA) - Protect your account further by enabling 2FA for all users, ensuring an extra layer of security for your business and customer data.
- Order Management - Easily keep track of incoming orders, update statuses, manage customizations, and more. Streamline workflows to improve efficiency and customer satisfaction.
- Future Integrations - Upcoming integrations with other print on demand providers will give you even more flexibility to expand your offerings without switching tools.
- Light and Dark Mode - A simple but appreciated feature - choose between light and dark interface themes to suit your work environment and personal preferences.
Lucid Modules POD isn’t just solving the multi-user login problem - it’s reimagining how print on demand businesses can grow and scale efficiently. In an increasingly competitive ecommerce landscape, tools that support collaboration, customization, and security make all the difference.
Create a New Account in Lucid Modules POD
Go to the registration page where you can create a new account in Lucid Modules POD.
The only things you need to provide is your name, email and strong password.
Fill in the fields and click on the Register button to submit the registration form:
After successful registration, your will be redirected to the account dashboard:
Configure Two Factor Authentication
To strengthen the security of your account, we recommend you to set up the Two Factor Authentication.
Go to your Profile and scroll down to the section named Two Factor Authentication:
Click on Enable button and proceed with the steps displayed on the Two Factor Authentication form:
You will be prompted to confirm your password:
Scan the QR code with your favorite mobile app such as Google Authenticator or Twilio Authy:
Remember to store recovery codes in a safe place in case you have lost the access to your authentication device:
That's all! You have successfully enabled Two Factor Authentication and improved the security of your account.
From now, every time you try to log in you will be prompted to enter a security code generated by the authenticator app:
Create the Team and Configure API Key
In the top menu, you can create a new Team. Give it a name that will help you identify the shop.
There is no default team, because Sales Managers may not have any online shop - they only help you with orders processing.
You can create a new team by clicking on the button. It is visible only when you have not yet configured any teams:
Alternatively, you can add a new team from teams menu:
Name your Team using unique identifier:
Now, go to the Printify website.
Log in to the panel and open your account settings.
In the menu with API key, generate a new API key.
Now, there are two ways for granting access for Lucid Modules POD to your Printify account.
You can set access to All scopes or select the following ACL permission to grant limited access with features used by Lucid Modules POD app.
Limited resources necessary for managing orders are:
- shops.manage
- shops.read
- orders.read
- orders.write
- webhooks.read
- webhooks.write
Current version of Lucid Modules POD won't use any other resources than Order Management, but we have plans on adding more features soon.
In the future, the integration may be easier when the app becomes approved by Printify
Head back to Lucid Modules POD.
Go to the team settings and fill in the API key you've obtained from Printify and click Save:
You should now be able to view shops and Orders:
Invite Sales Managers to Your Team
You can invite members of your team by email.
Open your team settings and in the Add Team Member section, you can add and remove team members.
Select their role as Sales Manager and click Add.
The person will receive an email with invitation and link to create a new account if they don't have one.
They must create account first before accepting the invitation.
Remove Members from Your Team
When your contract ends with Virtual Assistant, you can remove them from your team.
Head to your team settings and in Team Members section, click on Remove link to revoke access to your team for a given user.
Order Management with Lucid Modules POD
Managing orders efficiently is a cornerstone of running a successful print on demand business, and Lucid Modules POD makes it simple with its thoughtfully designed Orders Grid.
The grid provides a detailed overview of all your orders, allowing you to monitor their progression through various statuses, apply filtering, and carry out necessary actions.
Each order status represents a different stage in the workflow with available order actions.
For instance, orders in a Pending status can be submitted to production, while orders in a Production status may allow for cancellation only if still within a specific timeframe.
You can find action buttons, such as Submit to Production or Cancel in the last column of the grid.
To make understanding and managing orders effortless, the various statuses are visually distinguished using different colors. This allows you to quickly identify the state of any order at a glance.
Need to work on a specific set of orders? The orders grid includes standard features such as sorting by specific fields:
You can also filter out orders by desired status:
The search functionality lets you locate orders by customer name:
To further reduce operational mistakes, every order action - such as submitting to production or canceling an order - requires explicit confirmation through a dialog window. This added step helps prevent accidental submissions or cancellations, protecting both your store’s reputation and your finances.
Submit Order to Production
When you or your Sales Manager decided that order details are correct (address, customer's name, ordered products), you can submit it to production. If there are no issues on the Printify end, the order status will be changed to Sending to Production.
To submit an order to production, the account owner must add funds. This ensures that no unauthorized submissions take place and that you’re always in control of your expenses. Printify may reject your order when you have not added enough funds to the Printify account or when a product is out of stock. If there’s ever an issue with insufficient funds, order status will change to Payment Not Received.
Keep in mind that your account must have sufficient funds. Otherwise, the order will fail until you - Printify account owner - add required funds to the account.
Cancel Order
If placed order was a mistake, you can cancel it.
Click on the bin icon next to the order and confirm cancellation.
Order status will be changed to Canceled.
Conclusion
Effectively managing a growing ecommerce business means hiring both skilled personnel and using the right tools. Platforms like Printify, while excellent for print on demand services, fall short when it comes to team management capabilities. This is where Lucid Modules POD shines, offering robust solutions tailored to the needs of growing businesses.
From customizable team roles and advanced security features like Two-Factor Authentication to its intuitive order management systems, Lucid Modules POD empowers you to delegate tasks without compromising security or control. By addressing the limitations of platforms like Printify and integrating team management directly into its operations, Lucid Modules POD will help you scale efficiently in today’s competitive ecommerce landscape.
The app is still in the early development, and we encourage you to contact us if you have any suggestions about improvements or features you wish to have.
Start using Lucid Modules POD today!
